| Recently I was installing some software at a local business
when one of the workers approached me with a problem. She could not play a
video on her computer even though co-workers could play it on their computers.
The same problem appeared a few days later when I was troubleshooting some
computer equipment for a local church and the Pastor could not view a news
video on his computer. Since this seems to be happening all over my town, I
thought it would make a good topic for a column. So here's the scoop.
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